Privacy Policy
Last updated: [06.06.2025]

This privacy policy applies to the processing of personal data by SIA “DZ 36” (hereinafter referred to as “Allora” or “we”) when visiting our website www.allora.lv, purchasing services, or contacting us.

1. Data Controller
SIA “DZ 36”
Reg. No. 40203531796
VAT No. LV40203531796
Address: Dzirnavu iela 36, Riga, LV-1010
Email: info@allora.lv
Phone: +371 26362114

2. Types of Personal Data Processed
We may process the following personal data:

• First name, last name
• Contact information (email, phone number)
• Payment information (bank details)
• IP address and browsing data
• Content and history of communications

3. Purposes of Data Processing
Personal data is processed for the following purposes:

• Processing and fulfilling orders
• Performing payments and accounting
• Providing customer support
• Marketing communication (only with your consent)
• Fulfilling legal obligations

4. Legal Basis for Data Processing
Data processing is based on:

• The performance of a contract
• Legal requirements
• Your consent
• Legitimate interests (e.g., improving our services)

5. Data Retention Period
Personal data is stored for as long as necessary to fulfill the purposes mentioned above or as required by law (e.g., accounting documents – 5 or 10 years).

6. Sharing Data with Third Parties
Your data may be shared with:

• Payment processors (e.g., Swedbank)
• IT and website maintenance service providers
• Accounting and legal consultants
• Government authorities, if required by law

7. Your Rights
You have the right to:

• Request access to your data
• Request correction or deletion of your data
• Restrict or object to data processing
• Withdraw consent (if data is processed based on consent)
• Transfer your data
• File a complaint with the Data State Inspectorate (www.dvi.gov.lv)

8. Cookies
Our website uses cookies to improve site functionality and analyze traffic. You have the right to disable cookies via your browser settings.

9. Changes to the Privacy Policy
We reserve the right to update this policy from time to time. If significant changes are made, we will notify you via the website.



10. Data Processing in Cooperation with Third Parties (Meta Platforms)

We work with third parties such as Meta Platforms Ireland Limited (Facebook and Instagram) to conduct marketing and advertising activities. For this purpose, our website uses the Meta Pixel, which helps us analyze user actions and display personalized ads.

Meta Pixel may collect information such as:

• Pages visited
• Actions taken (e.g., purchases or registrations)
• Device and browser data
• IP address

This information may be used to:

• Display targeted ads on Facebook and Instagram
• Create lookalike audiences
• Measure advertising effectiveness

For more information about how Meta processes personal data, please visit:
https://www.facebook.com/privacy/policy

If you have questions or requests regarding data processing, please contact us:
📞 +371 26362114
📧 info@allora.lv